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Richard Hames Managing Director
I’ve many responsibilities which vary greatly but include most aspects of the day to day running of the business. To mention just a few I’m hands on with IT, financial planning, business development and HR. You name it – I’ll probably be involved somewhere along the line.
I’m not one to rest on my laurels and I’m always looking at new ways to progress the business. My main objective is to continue to drive the company forward helping to improve client proposition, infrastructure, systems and strategies. It’s also vitally important to me to maintain a healthy and rewarding environment for our staff to flourish.
In my spare time I am an avid Derby County Fan and enjoy a round or two of golf- work permitting !
Sam O'Leary Accounts Manager
What are you interests outside of work?
Spending time with family, Photography and Wedding Planning!!
What are the most demanding parts of your role?
Keeping to deadlines to ensure the smooth running of the accounts department.
3 words to describe yourself?
Fun, Caring & Cheerful
Graeme Ravey Commercial Insurance Consultant
Explain a bit about your role?
To increase sales revenue year on year and offer a continued high level of customer service for both new and existing clients
Top 3 ways to spend your salary?
On my Daughter, house and collecting Harry Potter Memorabilia
Plans for the future?
To continue evolving as a seasoned salesman to produce the best possible life for my daughter!
Dan Ellison Commercial Insurance Consultant
Describe yourself?
Energetic individual with a go get them attitude. Life's too short to stress.
What are the most demanding parts to your role?
Managing Underwriters to get my clients the best deals
What is your career background?
Started life in Accounts and swiftly moved in Sales being lucky enough to travel the World within the Hotel sector as a Sales Director
Leo Marciante Commercial Insurance Consultant
What is your career background?
I have been in sales since I left school my last job in sales was in the car trade - 8years
Interests outside of work?
Like playing/watching football – spending time with my kids and family
How would you describe yourself?
Very easy going, active, loud, enthusiastic and willing to try anything
Graham Abbott Commercial Insurance Consultant
What our your interests outside of work?
Fashion, Cooking, Geology & Nature, Politics, Watching & Playing Football, but Music & Festivals are my main passions
3 words to describe yourself?
Philosophical ,Ambitious ,Unique
Career background?
I started my career and stayed in Advertising Sales & Marketing for a number of years before I came to M & DH Insurance
Frank Profeta Commercial Insurance Consultant
Career Background
Predominately sales and marketing, business to business and direct to the consumer. Have also run a small internet based business.
Future Plans
To build my career at M & D H and to excel in my role by offering the best possible service to clients and maintaining the company's outstanding reputation in the industry.
3 Favourite Cars
1 – Lamborghini Gallardo
2 – Audi RS4
3 – Porsche Cayenne Turbo
Steve Sherwood Commercial Insurance Consultant
What is your career background?
Prior to joining M&DH in November 2004 I had worked in customer relations and client services.
What is your biggest achievement so far?
Winning sales person of the year
Personal Goals?
Currently studying for the diploma CII and hope to achieve this in the next 2 years also to regain the role of sales person of the year
Chris Andrews Commercial Insurance Consultant
Plans for the future?
To take things as they come
Life outside of work?
Playing golf, relaxing, going out, acting inappropriately
3 words to describe yourself?
Number one dancer
Kieran McMahon Commercial Insurance Consultant
How do you describe yourself?
Easy Going, Laid Back, Presentable ,Polite & Positive
Explain your job role?
Providing the most competitive Insurance deal to my clients,to provide after sales care and to pro-actively seek new business.
Future plans?
To get married & start a family 1 day.
James Crawford Commercial Insurance Consultant
what are your outside of work interests
I have many interests outside of work. I enjoy reading, watching old “classic” movies, keeping up to date with various tv series’, going to the pub on a Wednesday evening to play pool and chew-the-fat with close friends, country outings, gardening, bargain hunting, eating out, marathon gaming sessions on my PS3, listening to music, spending time with my 5 month old daughter and the list goes on. I am not a very sporty person, I tend to give any strenuous activity as wide a birth as possible, but I love nothing more than getting my partner and our dog Cleo into the car and going on a mini-adventure for the day.
what are the most demanding parts of your role
In this profession your work is never complete. However hard you work or how much you get done there is a continuous stream of tasks to pursue, conduct and deliver. I would say the most demanding part of my role is managing, prioritizing and “making the most” of the time I have in the working day.
3 words to describe yourself
Determined, Playful , Comfort-loving.
Josh Simpson Sales Support Consultant
Future Goals?
To achieve the most I can at M&DH and to ensure this is done to the best of my ability. I also want to start my CII courses.
How would you describe yourself?
Sociable, Determined & Lively
Explain a bit about your role?
Sales Support – To assist the sales team to ensure that they have as much time as possible to find new and exciting clients
Russell Beddall Sales Support Consultant
What are your interests outside of work?
Spending time with the missus, family & friends. Following The Arsenal over land and sea. Dj-ing & Having the odd cheeky lager!
What are your future goals?
To remain an established member of the M&DH work force & watch The Arsenal win a trophy (It will happen again soon!)
What is your perfect weekend?
Not waking up before 1pm, watching the Arsenal, Dinner with the missus (only if Arsenal win) and then partaking in the drinking of a lot of lager. Waking up Sunday hangover free to find out I have won the lottery, spending the day taking it easy and having a good old home made roast dinner. Lovely Jubbly!!
James Taylor Sales Support Manager
What is your career background?
I have a 15 year background in Insurance and Financial Services and I have covered a wide range of areas from liability to pensions to farm insurance. I also did a 3 year stint working for a mobile phone company and still find myself helping people with their phones years later!
Top 3 interests?
I am a huge rugby & cricket fan (although being Scottish I seldom get to see my teams win much!) and I am a well watched film buff – unfortunately there aren't enough hours in the day to watch everything I would like.
Most demanding part of your role?
General insurance is in a very fast moving market and a great deal of my time is taken up with keeping on top of the shifts in cover and prices offered by the insurers we deal with, and in the wider market. I have to ensure that my client's best interests are looked after as part of this, and while this is hard work, this is also very satisfying.
Rebecca Walters Claims Manager
What are your interests outside of work?
Enjoy socialising, watching films, seeing new places, experiencing new things and staying active. Love spending time with family and friends.
Top 3 favourite cars?
Audi R8
Mercedes SLR McLaren
Nissan 350Z
What are the most demanding parts of your role?
Prioritising when workload is higher than normal, and liaising/negotiating between insurers and clients to reach the best possible outcome for our clients.
Rowena James Claims Handler
Describe your career background?
I have been employed in the Insurance Industry for more than 40 years, dealing with personal and commercial Insurances and Claims.
How do you spend your free time?
When not at work I spend time with my family including our dogs, and in the garden. I enjoy being with and riding horses, and am also involved as a volunteer with several charities.
Ideas for the future?
I am very much looking forward to enjoying my increased leisure time in various ways, whilst continuing to use my many years of experience in the industry and continuing to provide a valuable service to clients during my reduced working hours.
Emma Sanders Commercial Account Handler
What is your career background?
Whilst finishing my degree in Psychology I worked as an assistant manager in a Whitbread Restaurant. I have also worked for a Recruitment Agency for a short time before coming to M & DH Insurance.
What are you interests outside of work?
I enjoy working out at the gym. Socialising with friends and family. Going to watch Arsenal FC!
3 top ways to spend your salary?
Holiday in the sun, bigger house & a massive shopping trip!
